The CRM went in — it just exists now. Someone opens it occasionally; most deals still live in someone's head and in the message threads.
Analytics got connected — almost no one ever opened the dashboard. Phone tracking got installed — the team keeps calling from their own numbers anyway, because it's easier.
A tool with no process built around it doesn't solve anything on its own — it turns into one more subscription and one more tab nobody opens. Sometimes there's data sitting in it for weeks that could have changed a decision.
Buying a newer, shinier tool doesn't fix the underlying cause — there still won't be a process around it deciding who's supposed to look at it, or when.
The fix isn't the tool. It's settling, before you buy anything, who uses it, why, and exactly how — that's the actual task, not a configuration step.
eXtellact doesn't help you pick "which tool to buy" — it helps you define what actually needs to change in the process, before any money goes toward a subscription.
The brief draws a hard line between what's required and what can wait: it often turns out two of a new tool's ten features are what the business actually needs, and the rest is packaging.
The "For the team" register spells the task out so implementation doesn't rest on one enthusiastic employee's shoulders — it becomes a clear task for everyone who's supposed to use it.
No charge — just a daily conversation limit so the service doesn't buckle under everyone at once.
No — eXtellact doesn't compare tools. It helps you work out what actually needs to happen in the process before you pick a tool to fit it.
Yes, that's exactly what one conversation is for: it often turns out what's missing isn't a new tool, but a clear answer to "who's supposed to use this, and why."
Nothing — there's no billing in the product yet, just a daily conversation limit.